by Chris Billowsin Business Beller0 commentstags: Comprehensive Analysis, Corporations Don't Think, Defining Life, Foolishness, Institutional Learning, Summarizing a Business Organization
I can’t recall how I stumbled onto this concept and websites, but a while ago I found this riveting theory which I believe explains why most modern organizations are so inadequate at times and spend far too much time chasing the wrong priorities. I have touched on parts of this in previous blogs such as Driven to Distraction and Even the Best Systems Fall Victim and A List of Guidance. The reason why this happens is they fail to embrace Complexity Science. Basically, it is because our social institutions continue to operate like machines, believing that events can be tracked in a linear fashion and have measurable inputs that neatly match known outputs. While there is no denying that some institutions do operate like machines (take most factories), the fact that humans end up doing most of the work leaves the model sorely lacking. What is more accurate is to realize that all human based organizations are non-linear and complex. It is common for these systems to exhibit the following characteristics: Small inputs can lead to dramatically large consequences. Very slight differences in initial conditions produce very different outcomes. Global properties flow from aggregate behavior of individuals. Emergence (of order) […]
by Chris Billowsin Business Beller0 commentstags: Corporations Don't Think, Summarizing a Business Organization
I attended a workshop on the risk management responsibilities of being a Director of a corporation. I asked who was the corporation ultimately responsible to: the shareholder or to the customer/stakeholder. He said neither since the corporation is responsible to itself. When I pressed further, he said that the corporation’s assets are to be used to further its goals into the future, not necessarily the goals of the immediate shareholders/stakeholders, though these two usually do align. I was fascinated. This means that as a Director of any corporation (non-profit/for-profit) my fiduciary responsibility means being loyal first to the corporation and its goals. I and the other Directors are to operate the corporation as if it was going to be around another 100 years and then govern accordingly. Our goal is to have the corporation be a service to present and future generations of shareholders and stakeholders. Even though it might be beneficial to sell all of the corporation’s assets now, thereby dissolving the corporation, and distribute them to the shareholders (meeting the shareholder’s need for a good return), this is not good for the future shareholders/stakeholders of the company who cannot be present at the table. The same principle applies […]
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